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CHANG GUNG MEMORIAL HOSPITAL

A Learning Health System to Generate and Accelerate Innovation: The HealthPartners Institute

Published May 15, 2024
NEJM Catal Innov Care Deliv 2024;5(6)
DOI: 10.1056/CAT.23.0312
Hero illustration representing embedding research and education in a health care system. The illustration is made up of a series of blocks depicting the outside of a building on the left side with windows in each of the blocks, one of which displays a couple of beakers of liquid, and a bookcase on the right side with books, a microscope, a laptop displaying a DNA string, test tubes of liquid, and a block of windows similar to the left building side. At the top of the structure is the letter H, and at the bottom, in the center between the building and bookcase sides, is a set of hospital doors.

Abstract

The HealthPartners Institute is a research and education division embedded within HealthPartners — a nonprofit, member-governed integrated health system. The Institute aims to generate and accelerate innovation for the HealthPartners health system, its patients and members, and the communities it serves. It has taken a formal, organized approach to building the necessary capabilities, infrastructures, relationships, and tools to do so. This article outlines an innovative approach by which the HealthPartners Institute created an environment conducive to accelerated system performance. Key components of building this organizational milieu include (1) integration, (2) strategic planning, (3) democratization of knowledge (especially internally generated knowledge), (4) funding, and (5) a capability to listen to diverse perspectives from both within the organization and the community at large. In recent years, based on a 2023 survey of the HealthPartners Senior Strategy team, nearly two thirds of 34 respondents (61%) have seen more connections between their work and the work of the Institute, and just over half (52%) report that the Institute has become more relevant to their work. Notably, care delivery is the area to which respondents (78%) find the Institute brings the most value, followed by our patients (74%), HealthPartners as a whole (70%), and our community (70%). In addition, a series of multiyear federally funded trials involving patients with uncontrolled hypertension collectively represent an example of clinical and financial impact. This collaborative effort involving system division partnerships through the Institute’s core research department and centers of excellence compared usual hypertension care with an intervention that combined home blood pressure telemonitoring and pharmacist-led telephone care and found that the intervention group not only had lowered blood pressure and reduced cardiovascular disease events, but that for every US$1.00 spent the program realized US$1.82 in averted cardiovascular disease event costs. Efforts such as these advance system performance through a closer connection between the Institute and the health system’s strategic multiyear goals, shared leadership among major research portfolios and the care delivery service lines, preprofessional clinical education aligned with workforce needs, systemwide implementation of clinical simulation, aligned and integrated financial operations, and compliance and integrity programs. Based on these experiences and results, the authors present several themes that may support acceleration of progress toward achieving a high-performing learning health system. Future development will include focus on the generation and quantification of value for internal and external stakeholders, strategic alignment of priorities to enhance value, and continued focus on workforce development.

Notes

We thank our colleagues from across the organization who have been partners in building the infrastructure and relationships that allow the HealthPartners Institute to be successful. Special recognition is extended to Steve Connelly, MD; Patrick Courneya, MD; David Gesko, DDS; Brett Hentges; Gary Hornseth; Elyse Kharbanda, MD; Jenilee Christy; Michele Lacy; Rich Paskach; Sonya Painschab; and the entire HealthPartners Institute staff for their dedication to our growth and success.
Nicolaas P. Pronk, Jeanette L. Augustson, Thomas E. Kottke, Steven P. Dehmer, Karen L. Margolis, and Kelly Frisch have nothing to disclose.

Information & Authors

Information

Published In

NEJM Catalyst Innovations in Care Delivery

History

Published online: May 15, 2024
Published in issue: May 15, 2024

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Nicolaas P. Pronk, PhD, MA https://orcid.org/0000-0002-5825-6733
President and Senior Research Investigator, HealthPartners Institute, Bloomington, Minnesota, USA
Affiliate Professor, School of Public Health, Department of Health Policy and Management, University of Minnesota Twin Cities, Minneapolis, Minnesota, USA
Chief Science Officer, HealthPartners, Bloomington, Minnesota, USA
Jeanette L. Augustson, MA
Vice President, HealthPartners Institute, Bloomington, Minnesota, USA
Thomas E. Kottke, MD, MSPH
Associate Medical Director for Well-Being, HealthPartners, Bloomington, Minnesota, USA
Professor of Medicine, University of Minnesota Medical School, Twin Cities Campus, Minneapolis, Minnesota, USA
Senior Research Investigator, HealthPartners Institute, Bloomington, Minnesota, USA
Senior Research Investigator and Health Economist, HealthPartners Institute, Bloomington, Minnesota, USA
Research Fellow, International Science and Technology Practice and Policy (InSTePP) Center, University of Minnesota, St. Paul, Minnesota, USA
Karen L. Margolis, MD, MPH
Senior Research Investigator, HealthPartners Institute, Bloomington, Minnesota, USA
Professor, University of Minnesota Medical School, Twin Cities Campus, Minneapolis, Minnesota, USA
Kelly Frisch, MD
Executive Director, Health Professional Education, HealthPartners Institute, Bloomington, Minnesota, USA
Associate Dean, University of Minnesota Medical School, Twin Cities Campus, Minneapolis, Minnesota, USA

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